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Information

Wholesale Jewelry Creative Gems,LLC. P.O. Box 515 Franklin Lakes, NJ 07417 Phone: 888-969-7464

Creative Gems,LLC. ©

Customer Service: 888-969-7464 We gladly accept "Your direct source for Wholesale Jewelry" Return Policy We want to keep you as a valued customer therefore our goal is 100% customer satisfaction. If you are not completely satisfied with our products and wish to make a return, please contact us to reject your order within 15 days for a full refund. Shipping charges will not be refunded. You must email us prior to returning any item(s) with the order number and obtain a return authorization number that must be included in the address. Your payment will also be refunded to you as soon as our product(s) is returned via registered mail. Sorry, we can not provide a refund for goods damaged by wrongful usage, improper handling and packages received that does not have a return authorization number. Exchange - You may Exchange for an Item of Equal Value from our Website. Refund - You may get a Refund for the Cost of the Item(s). Shipping charges will only be credited if we made a mistake The credit card transaction company name will be Creative Gems,LLC / ddestaso@hotmail.com on your statement. Please return in original packing. Ship with a return receipt and tracking number.

We specialize in Wholesale 92.5 Sterling Silver Jewelry. All items ordered Monday through 5 p.m. Friday are processed and shipped within 24 hours. Orders 5 p.m. Friday through Sunday are processed and shipped Monday. All items are in stock. We never use drop shippers. We have been selling fine Sterling Silver Jewelry to our customers since 1991. We have done so with a determination to make our customers happy. This policy has proven not only to have been the best policy for our customers but has also produced high returns for us. We are applying this determination to our web store. We are determined to make you happy.